Training Manager

Dubai, United Arab Emirates
Full Time
Mid Level

Who We Are, the Uber of maids, was founded in Dubai in 2009 with the aim of revolutionizing the home care industry by leveraging the power of technology. With over 4000 employees, spread across seven time zones, is the leader in its field. utilizes design thinking and creativity to develop seamless systems for the most optimum client and employee journeys, with a relentless focus on using software automation in every process. Our employees consist of the brightest talent from all over the world and are given all the resources they would ever need to succeed. Our culture is collaborative, result-oriented, and values flexibility. For example, most of our office employees work remotely and use state-of-the-art technological solutions and platforms to collaborate. 
Our employees' well-being is paramount to the company. We provide them with personal care, very competitive financial packages, and countless non-financial benefits. We also support their career pathways with mentorship, excellent opportunities for advancement, recognition, and empowerment.

What You'll Do

  • Create, direct, and oversee housekeeping training workshops and sessions to teach housekeeping fundamentals (cleaning, scheduling, and time management), communication skills, and etiquette foundations.
  • Collaborate with internal teams to identify training goals based on customer needs and satisfaction surveys.
  • Design, develop and implement an effective training curriculum to include varied tools such as role-playing, on-the-job training, video content, presentations, and handouts.
  • Prepare all training materials such as documentation, videos, and presentations.
  • Evaluate training effectiveness by creating training assessments.
  • Schedule training sessions on a monthly basis.
  • Prepare reports on training results, effectiveness, attendance, and training costs.

What You'll Need

  • Speaks English fluently.
  • Previous Housekeeping experience at a supervisory level.
  • Good knowledge and experience in adult teaching techniques.

What You'll Get

  • Learning opportunities and working with state-of-the-art software.
  • Friendly environment and inspiring mentors.
  • Fast-paced international company with a multicultural background.
  • Competitive salaries, rewards, and opportunities for growth.



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