Your Rob in Brief:
As an Online Sales Agent, you will be the first point of contact for many of our potential clients. In this role, you will be the main guide for Maids.cc services, providing recommendations as needed. You will use your excellent command of English to answer intelligently.
What you’ll do:
- Handle calls and chats, inbound and outbound
- Present the company services in a structured professional way.
- Resolve customer complaints by investigating problems and developing solutions.
- Maintain financial accounts by processing customer adjustments and payments.
What you'll bring along:
- Excellent command of spoken and written English.
- Outstanding communication and persuasion skills.
What you'll gain:
- Learning opportunities and working with state-of-the-art software.
- Friendly environment, intelligent colleagues, and inspiring mentors.
- Fast-paced international company with a multicultural background.
- Competitive salaries, rewards, and opportunities for growth.
Who We Are
Maids.cc, the Uber of maids, was founded in Dubai in 2009 with the aim of revolutionizing the home care industry by leveraging the power of technology. With over 4000 employees, maids.cc is the largest provider of domestic workers, and the only maid company listed among the top government-endorsed companies in UAE.
Maids.cc builds systems in every department to perfect the overall experience of clients and employees, through a relentless focus on using software automation in every process. Our employees consist of the brightest talent from all over the world and are given all the resources they need to succeed.
Our culture is collaborative, result-oriented, and values flexibility. More than 50% of our employees work remotely and use state-of-the-art technological solutions and platforms to collaborate. Our employees' well-being is paramount to the company. We provide you with personal care, very competitive financial packages, and countless non-financial benefits. We also support your career pathways with mentorship, excellent opportunities for advancement, recognition, and empowerment.